FAQ's

What is HintHunt at Home?

Once you have completed a purchase, you will immediately be provided with a link to
download your game's information pack. Included in this pack will be a simple puzzle to
solve in order to gain access to the online portal, through which your game will be
played.

How does it work?

Once you have completed a purchase, you will immediately be provided with a link to download your game's resource pack. Included in this pack will be a simple puzzle to solve in order to gain access to the online protal through which your game will be played.

Is there an age restriction?

While our games intend on being family friendly, they are designed to challenge adults.
There is no age restriction and there are many aspects which kids will be able to solve,
however we recommend at least 1 adult per group to assist them if necessary (although
don't be surprised when they begin solving clues you couldn't figure out!)
We will also be launching games targeted to 9-12 year olds soon, so keep an eye out for
announcements surrounding the launch of these games.

Is this an actual escape room?

No, this is a digital product playable online which is based on the escape room problem
and puzzle solving concept.

How many people can play?

Although designed to entertain groups of players, you can opt to play solo.
Groups of 2 - 6 can play this game.
For larger groups, you could opt to split into teams and challenge each other to complete the game in the quickest time.
We do have alternative, facilitated solutions for corporates and events.

How do we play in groups?

For those who are able to work from a single device, you are able to work together as
you navigate through the game on one screen.
Should you be in different locations, or should each person prefer using their own
device, you can link up on a video chat (using software of your choice - preferably a
platform which can run in the background), begin the game at the same time and
communicate as you solve each aspect of the game.
To do this you will need to purchase 1 game per device.

What happens if I don't finish in time?

Don't worry if your time runs out, the game continues to be accessible and you can complete it at your own pace. The timer is there to create the excitement and the challenge of a traditional escape room only.

Do I need internet access to play?

Yes, to access and play the game you will need a stable internet connection. We
recommend a minimum of a 5mbps speed

Can I play this game more than once?

Technically, yes - but we don't recommend that as you will have already solved all the
problems and know all the solutions.
Why not keep an eye out for a different theme which will challenge you in new ways?

Is HintHunt at Home Affiliated to the HintHunt franchise?

HintHunt at Home is not directly involved with HintHunt franchisor, but is a subsidiary of
the South African Branch of HintHunt (a HintHunt franchisee)

You haven't answered my question, what should I do?

Don't worry; you can email support@hinthuntathome.com and one of our friendly staff
will do their best to answer your question.
Please note that they are available during office hours 08:00 - 17:00 Central African
Time (GMT+2)
Although we will always do our best to tend to your query as soon as possible, please
remain patient as we may be tending to other queries too

Us the map to figure out who did the kidnapping and where they are

Try to figure out which evidence is definitive and which evidence is circumstantial

The guilty suspect’s fingerprints have 3 points which add up to 55